This guest post is by Melanie Corbin, Senior Supervisor, HIT Business Operations, MedPOINT Management
Managing people and teams can be challenging — delegating work, coaching and supporting their professional growth, and ensuring project meet deadlines and add value. It’s especially daunting when encouraging adoption of a new tool or platform. In my role as senior supervisor of HIT business operations at MedPOINT Management, it’s a little bit easier to manage two IT teams with the help of Smartsheet.
I’ve worked in healthcare IT for more than 30 years. Starting first at a physician group in the billing department, I then grew my skills at a software vendor and a large health plan in California before landing at MedPOINT Management. Here, my teams focus on production, with one providing call center support and the other in configuration, juggling projects that can be very specialized.