Zoom, the video-conferencing platform that became hugely popular during the Covid-19 pandemic, is spending a whopping $14.7 billion on cloud-based software company Five9 to boost its appeal with business clients. From a report: Zoom announced the acquisition Sunday night. In a statement, it said the move will “help enhance Zoom’s presence with enterprise customers and allow it to accelerate its long-term growth opportunity.” Five9 provides software to customer service centers for over 2,000 clients around the globe. Eric Yuan, Zoom’s billionaire CEO and founder, said the addition of Five9 was a natural fit. “Enterprises communicate with their customers primarily through the contact center, and we believe this acquisition creates a leading customer engagement platform that will help redefine how companies of all sizes connect with their customers,” he said in a statement.
Read more of this story at Slashdot.