As security & risk management (SRM) leaders globally adjust to a “new normal” brought about by the COVID-19 pandemic, businesses must adapt their privacy programs for better scale and performance on ever-tighter budgets. While juggling these competing constraints, one thing that is not negotiable is the reputation risk caused by privacy incidents or data breaches. All digital operations involving personal identifiable information (PII) information have to put in place plans to address two asks: customer … More
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