IVR Fraud: ‘A Fraudsters’ Playground’
Pindrop’s Mark Horne on How to Shift from Call-Centric to Account-Centric Defense
Fraud in the interactive voice response channel was growing before the pandemic. Since? IVR fraud has become “a fraudsters’ playground,” says Mark Horne, CMO of Pindrop. He shares a new account-centric defensive solution.

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